The Wright Center for Women’s Health x Emerge

At the Wright Center for Women’s Health, we believe in nurturing a workplace culture that not only promotes professional excellence but also fosters a sense of satisfaction and well-being among our dedicated team. In our continuous pursuit of improvement, we recently conducted an internal survey to gauge the pulse of our staff and gain valuable insights into their experiences within the company.

This survey delves into various aspects of our organizational culture, aiming to celebrate our strengths and identify areas for enhancement. The candid feedback from our team members serves as a compass guiding us toward a workplace that not only meets their expectations but exceeds them—fostering a positive and supportive environment for all.

When asked what the pros were of working at the Wright Center for Women’s Health, the team ranked People as #1, followed by culture, advancement, and learning opportunities. The team felt the benefits provided were good and a large majority of the team indicated that they saw themselves staying at the Wright Center for Women’s Health for a very long time.

We also asked the team a few open-ended questions to allow for more candid feedback. You can view our team’s responses below; the darker the box, the more staff members who had a similar statement.

employee satisfaction survey

employee satisfaction survey

employee satisfaction survey

employee satisfaction survey

The positive work atmosphere we have cultivated at the Wright Center for Women’s Health has a direct impact on the caliber of patient care we provide. When our staff members genuinely love their work and their workplace, that passion translates into a higher quality of care for our patients. The enthusiasm and dedication of our team create a ripple effect, ensuring that each patient receives not only medical expertise but also a compassionate and supportive environment that contributes to their overall well-being.

Enhancing Billing Transparency: Our Journey to Eliminate Negative Billing Perceptions

At The Wright Center, we understand the importance of transparency when it comes to billing processes. We take pride in providing top-notch healthcare services to our guests, and part of that commitment involves ensuring that our billing practices are clear, accurate, and user-friendly. In this blog post, we’ll walk you through the steps we’ve taken to create more transparency around our billing processes and address negative billing perceptions.

Step 1: Partnering with Rivet

Our journey toward billing transparency began with thorough research and vetting of various companies specializing in creating accurate estimates for our guests. After careful consideration, we entered into a contract with Rivet, a trusted software company that integrates seamlessly into our practice management system. This partnership marked the first step toward improving our billing practices.

Step 2: Template Development

Creating transparent and accurate estimates required meticulous attention to detail. We embarked on a months-long journey of collaboration with Rivet to develop templates that would efficiently generate estimates for our guests. This process involved customizing templates for various services, including labs, to ensure accuracy in our estimates.

Step 3: Beta Phase and Testing

Before rolling out our new billing process to all guests, we conducted a beta phase to fine-tune the system. During this phase, we trialed the estimates with various insurance carriers, carefully analyzing reimbursements and patient responsibilities to verify their accuracy.

Step 4: Data Analysis

Our dedicated billing manager played a pivotal role in analyzing a significant number of estimates across all carriers 30-60 days after the beta phase. This analysis allowed us to identify any areas that needed improvement and determine our next steps.

Step 5: Personalized Communication

To enhance guest satisfaction and understanding of our billing process, we implemented personalized communication. We started sending personalized estimates to all new guests via email. Additionally, Joe Green personally contacted new guests to discuss their insurance policies, deductibles, copayments, and the estimate for their visit. This personalized approach helped guests feel more engaged in the billing process and gave them the opportunity to ask questions.

Step 6: Expanding Transparency

As our efforts yielded positive results, we expanded our transparent billing practices. Starting from May 1, 2023, we began sending estimates to annual check-ups with our providers. To make the process even more convenient for our guests, we implemented an SMS feature for sending estimates, effective from August 1, 2023 encompassing all appointments scheduled.

Step 7: Ongoing Optimization

We are committed to continuously improving our billing process. Currently, we are in the process of training our front-of-house guest concierges to ensure that our guests receive consistent and transparent billing information. We will continue to leverage data-driven insights to make better decisions and further enhance guest satisfaction.

Creating transparency around our billing processes has been a journey of dedication and collaboration. At The Wright Center, we believe that open and accurate communication is essential for building trust with our guests. Our commitment to providing transparent billing estimates and personalized assistance has allowed us to address negative billing reviews and improve the overall guest experience. We look forward to continually optimizing our billing process to better serve our valued guests.

TWC Achieved Legacy Status With BioTE

The Wright Center for Women’s Health proudly celebrates a historic milestone as we achieved legacy status with BioTE. After years of providing exceptional care to women in the Naperville area and innovative Hormone Replacement treatment via BioTe, this accomplishment is exciting for our practice.

With state-of-the-art facilities, a patient-centric approach, and a legacy built on trust and excellence, The Wright OBGYN continues to elevate the standard of women’s healthcare. To learn more about BioTE and Hormone Replacement treatment options, contact our office.



biote legacy partner

The Wright Center is Growing!

At The Wright Center for Women’s Health, we strive to exceed expectations. Our staff goes above and beyond to ensure that your visit leaves you feeling confident in the care you received. We are always growing and doing what it takes to inspire a positive change within our staff and the guests visiting our office. We set ambitious goals and work as long and as hard as necessary to achieve them. We follow the mantra “Change is inevitable, Growth is Optional” which encourages us to constantly change and improve our practice.

To continue meeting the individual needs of the guests we see at The Wright Center for Women’s Health, we have expanded our office to create a warm and welcoming environment from the beginning of your visit to the end. As a service-oriented business, we pride ourselves on creating an environment that feels like home so that your needs are anticipated and met.

For an unmatched comprehensive healthcare experience, please call (630) 687-9595 to schedule your personalized luxury healthcare appointment at The Wright Center for Women’s Health. Visit our office to see what changes we’ve made to expand our exam and common rooms.

The Wright Center Front Enterance

The Wright Center Common Area

International Society of Cosmetic Gynecologists Conference

Dr Wright is currently in Florida at the International Society of Cosmetic Gynecologists. Here she is with a few of the Industry’s leaders… Doctors Red Alinsod, Chad Deal and Gregory Lawrence. One of TWC’s core values is Growth and for those interested in Cosmetic Vaginal Procedures and Sexual Health, Dr. Wright is continually improving herself and TWC to give you the best possible experience.

Dr. Wright International Society of Cosmetic Gynecologists Conference


Dr. Wright and Provider GYNFLIX sign

Dr. Wright and Provider ISCG Conference 


Dr. Wright International Society for Cosmetic Gynecologists

Are You Tired of Being Tired?

It happens to all of us.

As we reach our mid to late 30s our bodies begin to change. Some of the changes we can deal with, but for the most part, these changes don’t really strengthen our quality of life or overall well-being.

Many of these changes are brought on by disruptions to our hormonal makeup. They include but are not limited to:

  • feeling constantly tired
  • weight gain
  • urinary incontinence
  • irregular bowel movements
  • sweating
  • diminished sexual desire

Until the last few years, traditional synthetic hormone replacement was seen as one of the only treatment options for hormonal imbalance. At The Wright Center, however, we’ve moved from traditional treatment methods to a new system called BioTe Therapy.

What is BioTe Therapy?

Developed by medical pioneer and expert, Dr. Gary Donovitz, BioTE® Therapy was designed to deliver the right kind of hormone (biologically identical) in the right amounts (doses based on accurate testing and proper analysis of the results) using the right delivery system (pellets – which deliver straight into the bloodstream whenever the body needs it). Benefits of BioTE include:

  • Regain your healthy sense of well-being.
  • Rediscover your mental focus and clarity.
  • Ignite your passion with improved libido.
  • Protection against heart disease and stroke.
  • Relief of menopause and PMS symptoms.
  • Prevention of osteoporosis, senility and Alzheimer’s disease.
  • Improvement of cholesterol levels, muscle mass and strength.

If you’re dealing with what you think may be hormonal imbalance, we invite you to schedule an appointment with one of our partners to learn more.

The Wright Center for Women’s Health Remains Open

The Wright Center for Women’s Health remains open as we closely monitor the detection and spread of Coronavirus-19. We will continue assisting our guests and maintaining our high standard of care and hygiene. We continue to monitor the information given by the Centers for Disease Control and Prevention (CDC), and continue to follow the guidelines provided for infection precautions. 

There is no need to cancel appointments. If you present with symptoms such as fever, coughing, or difficulty breathing, we do ask you to stay home. Any questions or concerns regarding possible symptoms, fear of having the virus, or believing you may have been exposed to the virus – contact us by clicking here or at (630) 687-9595.




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